Delivery & Returns

Free Delivery (Orders Over £68)

Spend over £68 to enjoy Free Standard Home Delivery across the UK. We reserve the right to modify or cancel this offer at any time.

 

Minimum Order Value

• Orders under £68: Delivery fee of £7.5 applies.

• Minimum order value: £35.

 

Delivery Time

We operate on a pre-order basis. Orders are dispatched within 7 days and shipped using Next Day Delivery by DPD.

 

Frozen Meal Storage

Our vacuum-sealed meals should be kept frozen. We recommend consuming them within 1 month after purchase.

 

Delivery Areas

We deliver across the UK, including Northern Ireland. Unfortunately, we do not deliver internationally, including the Channel Islands.

 

Order Cancellation or Refund

No refunds are accepted after delivery unless there’s a quality issue.

 

Delivery Tips

To avoid delivery issues, especially for those in flats or apartments, we recommend downloading the DPD App for real-time tracking. You can also set delivery preferences, including:

1. Neighbor Collection: Choose trusted neighbors for collection.

2. Safe Place: Specify a secure location like your doorstep or garage.

3. Convenience Store Pickup: Collect from nearby stores if unavailable at home.

Download the DPD App: Click Here